How booking works
Send your travel dates, group size, and interests through the Plan My Trip form or the Plan Your Trip form. We review your request and prepare a proposed itinerary with a quotation.
Clear process
Payment & booking information
Understand how booking works from first inquiry to confirmation, including payment methods and bank transfer details.
Quote & confirmation
You receive a clear quote covering transport, proposed route, and any requested services. Once you approve the proposal, we confirm availability and next steps.
Payment process
Payment timing and accepted methods are confirmed with your quotation.
Official payment methods will be listed once confirmed by the company.
Bank details
Use these banking details only after your quotation is confirmed by Global Tours.
Bank name
Hatton National Bank
Account name
Global Tours
Account number
To be confirmed
SWIFT / BIC
To be confirmed
Always confirm the latest bank details with Global Tours before transferring funds.
Booking confirmation
After required payment steps are completed, you receive written confirmation of your dates, pickup details, and itinerary outline.
Cancellation & modification
Changes and cancellations depend on timing, vehicle commitment, and any hotel reservations already made.
Placeholder: Official cancellation and modification policy will be published once provided by the client.
Customer responsibilities
Please share accurate arrival details, passport names where needed for bookings, and any mobility or schedule constraints early. Keep contact details reachable during travel days.
Important travel information
Road travel times in Sri Lanka vary with traffic and weather. Entrance tickets, meals, and personal expenses are usually separate unless listed in your quote. We advise flexible buffers around flights.